Information on ordering, shipping policies, return policies and more.

Contact illuna fashion
Online Catalog: The illuna fashion online store is open 24 hrs a day, 7 days a week at Please place your orders online using the secure shopping cart. Online shopping is convenient and accurate and facilitates speedy delivery of your order. We ship across the U.S and have 1000's of customers in all 50 states.
Customer Service: (415) 673-5200
For all other inquiries, email is the preferred method of correspondence. Most inquiries will be answered within 24-48 hours. For fastest response, refer to your order number or product number.
Company Info: Illuna fashion, 2269 Chestnut St #383, San Francisco California 94123, Illuna Fashion features designer formal evening dresses since 1992, with customers in 50 U.S. states and Canada. Showroom by appointment only. Appointments are typically booked weeks in advance so contact early for your event.
Ordering Information
Payment Submission: illuna fashion accepts Visa, MasterCard, American Express. All purchases are in U.S. Dollars.
When you shop at illuna fashion, your credit card information is safe, secure, and encrypted.

The shopping cart requires the following information:
Your name as it appears on the card
Billing address
Credit card number
Credit card expiration date
If you get an error message after submitting your credit card information, please double check to make sure that you entered the above information correctly. If you still experience problems, call your card issuing bank for details.
Tax Info: Sales tax is applicable to orders from residents of the state of California only.
Store Policies
Domestic Orders: illuna fashion accepts orders from residents of the fifty (50) United States only.
Safe & Secure Online Ordering: Our Secure Servers are hosted with Yahoo! Shopping, with secure socket layer (SSL) software that is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Remember, when you shop at illuna fashion, your credit card information is safe, secure, and encrypted.